Policies

 Shipping 

We currently ship from various locations thru out the state, and specific shipping locations are noted in the description of each product. Please note that items may arrive separately.

All orders will be shipped within 3-5 business days from our various shipping locations, all items shipped via USPS.

Please note that our shipping offices are closed on Holidays.

We ship to addresses in the United States only (48 contiguous states). We do not ship to overseas addresses at this time.

 

Shipping Method

All orders are shipped via USPS. At this time we do not offer expedited shipping options.

1/06/2021 update: Due to nationwide shipping delays, many orders are taking upwards of 3 weeks to be delivered and received. We apologize for any inconvenience as USPS deals with unprecedented volume and limited staff availability at this time. Thank you.

 

Returns/Exchanges/Proof of purchase

We want you to be 100% satisfied with your purchase. If you are dissatisfied with your purchase please mail your return to the address below with your proof of purchase. Please note that we do not offer refunds on any park pass/permit, or gift card orders.

Proof of purchase for any park pass, permit, or gift card cannot be used in lieu of the actual item.

Merchandise Returns should be mailed to:

Indiana State Park Inns

402 W. Washington St. Rm W298

Indianapolis, IN 46204